At APEX Awards Inc., our privacy policies are based on one simple idea: If we don't want it done to us, we won't do it to you.

We consider your contact information (such as email addresses and phone numbers) confidential. We do not sell, rent, or share your personal data with third parties. Any personal information you provide to us on this site or via other communication channels is kept strictly confidential.

When you visit our site

We use standard web analytics to analyze traffic and usage patterns on our site. We use this data only in an aggregate manner to draw conclusions about what our site visitors and entrants want. This data helps us improve our website and the services provided by the APEX Awards program.

We collect your email address when you communicate with us so we can respond to your inquiries. We also collect information that you submit via surveys, registration, and order forms. We never ask for sensitive personal information, such as your financial history or health status, outside of secure payment processing.

When you sign up for our email newsletter

Our email newsletter is sent periodically to site visitors who choose to subscribe. Each time you receive an issue, it contains an easy, one-click unsubscribe option. We do not give, rent, or sell your email address to third parties.

When children visit our site

We do not market to children or knowingly solicit personal information from children under the age of 13. While this site is intended for adult professionals, we do not believe any content on this site is harmful to children.

E-commerce policies

1. We provide products and services to our customers under the APEX Awards Inc. name.
2. We clearly display our Customer Service contact information on our website, ApexAwards.com.
3. Our return policies:
   • Digital Products: Due to the nature of digital goods, downloadable reports and digital content are generally non-refundable.
   • Printed Reports: You may return any printed special reports for a full refund within 30 days of purchase.
   • Competition Entries: Entry fees for the APEX Awards competitions are non-refundable.
   • Certificates & Awards: If you win an award, orders for additional certificates are non-refundable (as they are custom printed). However, defective or incorrect certificates will be replaced at no charge.
4. Shipping: Orders for physical materials (such as certificates or plaques) are shipped via standard carriers (such as UPS, FedEx, or USPS). We strive to process and ship orders within 5–7 business days.
5. Currency: We conduct transactions in U.S. dollars.
6. Pricing: Prices for our products and services are always clearly stated on our website.

Data Security

Secure Transactions: Credit card transactions on the APEX Awards website take place in a secure online environment. We use industry-standard encryption (SSL/TLS) to protect your payment data during transmission. We do not store full credit card numbers on our local servers; all payments are processed via secure, PCI-compliant payment gateways.